Germany onlyJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. We are seeking an AI Automation Engineer to join our AI and Custom Services team within Enterprise Professional Services.
Requirements
- Engage with customers to acquire a rich understanding of their problems, needs, and goals.
- Takes the lead in requirements gathering, configuration, knowledge transfer, solution testing, production rollout, and adoption support.
- Design and configure applications on the Five9 platform for each customer’s unique requirements, often with integrations to third party platforms.
- Provide customers with configuration advice and problem resolution on Five9 product.
- Consulting engagements.
- Effectively and succinctly communicate with both internal and external stakeholders.
- Lead technical sessions and become a trusted advisor to decision makers while demonstrating mastery of the Five9 platform.
- Handle pre-sales Statement of Work requests from creation to design document handoff.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
United States
Philippines
Portugal
United Kingdom
Canada
Brazil
Australia
Spain
India only
AL, AR + 37 more