Zi User

Led an 8-person HR team for APAC, streamlined compliance across Japan, Korea and Greater China, established contractor framework that reduced costs, and advised on retrenchment processes to mitigate legal risk.

Expanded HR team from 2 to 8 and scaled HR operations to support growth from 2 to 250 employees, implemented compensation, benefits and onboarding programs, and launched claimable benefits and maternity packages.

Established the Malaysia entity and foundational HR frameworks, hired key technical roles and designed initial recruitment, contracts and benefits structures to support rapid hiring.

Managed end-to-end recruitment and HR operations, maintained SAP-based leave and staffing records, and produced monthly recruitment and headcount reports to align local HR practices with UNICEF standards.

Managed full recruitment cycle for technical and leadership roles in an Agile environment, sourced candidates via LinkedIn/Stack Overflow, and handled expatriate visa quota processes and ISO-related HR documentation.

Administered compensation and benefits for 200+ local staff, managed employee lifecycle actions and statutory payments, improved payroll processes via automation, and supported disciplinary and IR proceedings.

Managed HR and payroll functions, statutory payments and expatriate work permits, coordinated training and HRDF claims, and liaised with regulatory bodies to ensure compliance for local and foreign workers.

Managed accounts payable cycle, reconciliations and payments using SAP and HSBC Net, improved payment processing controls and supported bank reconciliations and supplier communications.

Processed accounts payable and payment vouchers using Microsoft AX Dynamics, handled vendor relations, assisted procurement activities, and supported ACH and cashier order transactions.

Completed a part-time Master of Legal Studies focusing on employment law and industrial relations research.

Activities and societies: Dean's List recognition

Earned a part-time Bachelor of Business Administration (Honours) majoring in Human Resources Management.

Completed a full-time Certified Accounting Technician program under the ACCA scheme.