Zintle Mjali
@zintlemjali
Experienced branch manager with strengths in operations, finance, and customer service.
South AfricaWhat I'm looking for
I am an accomplished branch manager with over six years of progressive experience in customer service, administration, and finance, focused on driving operational efficiency and financial performance.
At OK Furniture I advanced from HP Clerk to Administration Controller and currently serve as Branch Manager, where I lead stock control, cash management, audits, and staff training while consistently meeting monthly targets and budgets.
I hold a B.Tech in Internal Auditing and diplomas in Financial Information Systems, which inform my methodical approach to compliance, reporting, and account validation.
I am committed to delivering outstanding customer service, developing teams through training on regulations and new processes, and implementing corrective actions that improve sales and operational outcomes.
Experience
Work history, roles, and key accomplishments
Branch Manager
OK Furniture
Aug 2023 - Present (2 years 2 months)
Managed branch operations including stock and cash control, conducted monthly income statement analysis to address overspending, led staff performance and OHS compliance while consistently meeting sales targets.
Administration Controller
OK Furniture
Aug 2019 - Aug 2023 (4 years)
Oversaw administrative and invoicing processes, managed cash and account validations, produced customer contracts, and trained staff on National Credit Act compliance.
HP Clerk
OK Furniture
Jul 2017 - Aug 2019 (2 years 1 month)
Delivered exceptional customer service, managed switchboard and payment processing, and executed daily cash reconciliation while maintaining accurate filing for audits.
Education
Degrees, certifications, and relevant coursework
WUWalter Sisulu University
Bachelor of Technology, Internal Auditing
2019 - 2019
Completed a B. Tech in Internal Auditing with focused study of internal auditing principles and practices.
WUWalter Sisulu University
National Diploma, Financial Information Systems
2018 - 2018
Completed a National Diploma in Financial Information Systems focusing on integration of financial systems and information management.
WUWalter Sisulu University
National Higher Certificate, Financial Information Systems
2013 - 2017
Completed a National Higher Certificate in Financial Information Systems providing foundational knowledge in financial information systems and practices.
St John's College
Matric (Grade 12), Secondary Education
2010 - 2012
Completed Grade 12 (Matric), finishing secondary education with emphasis on core subjects.
St John's College
Grade 12 (Matric), Secondary Education
2010 - 2012
Completed Grade 12 (Matric) secondary education with emphasis on core subjects.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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