Open to opportunities

Eloise van der Westhuizen

@eloisevanderwesthuiz

Message

Dedicated branch coordinator with a proven track record in operations management.

South Africa

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am a dedicated and organized professional with extensive experience in managing daily operations as a Branch Coordinator. My role at Formscaff has honed my skills in administrative coordination, staff supervision, and customer service. I excel at balancing operational efficiency with a strong focus on client satisfaction, ensuring smooth workflows within branch environments.

Throughout my career, I have consistently maintained branch operational efficiency above 90%, as verified by three annual audits. I have streamlined stock control processes, reducing discrepancies to less than 1%, and enhanced SHEQ compliance, achieving full audit pass rates with zero major findings. My commitment to fostering a collaborative team culture has allowed me to meet and exceed targets regularly.

Experience

Work history, roles, and key accomplishments

Current

Branch Co-ordinator

Current

Formscaff

Jan 2022 - Present (3 years 6 months)

Responsible for overseeing the daily operations of the entire branch, including full HR management, client services, sales generation, and debtors control. Ensured health and safety compliance, managed budgets, and enforced standard operating procedures.

HR Management Client Services Debtors Control Budget Management Health and Safety SOP Development Supply Chain Management Inventory Management Fleet Management

Branch Manager

Vikela Road PTY LTD

Jan 2020 - Present (5 years 6 months)

Oversaw daily branch operations, resolving strategic and operational issues to enhance sales and business efficiency. Handled escalated customer concerns and increased branch sales through targeted incentive programs.

Sales Management Customer Service Budget Analysis Performance Monitoring Customer Feedback Analysis Leadership Problem Solving Negotiation

Project Manager

Vikela Road PTY LTD

Jan 2017 - Present (8 years 6 months)

Formulated and executed strategic plans, ensuring project delivery on time and within scope. Motivated teams to maintain high-quality work standards and increased production quality and output.

Strategic Planning Project Management Team Leadership Resource Allocation Budgeting Task Management Collaboration Stock Control

Financial & Administration Executive

Vikela Group of Companies

Jan 2009 - Present (16 years 6 months)

Provided comprehensive financial support, including bank reconciliations, debtor and creditor management, and payroll processing. Compiled and maintained B-BBEE documentation and oversaw procurement activities.

Bank Reconciliation Creditor Management Payroll Processing B BBEE Compliance Procurement Query Resolution Continuous Improvement

Education

Degrees, certifications, and relevant coursework

UNISA

BCOM Accounting, Accounting

2009 - 2011

Undertook the first year of a Bachelor of Commerce in Accounting degree. This involved foundational studies in accounting principles and business practices.

High School Reyno Park

National Senior Certificate, General Studies

2006 - 2006

Completed secondary education, earning the National Senior Certificate. This qualification prepared me for further academic and professional pursuits.