zeeshan khaliqueZK
Open to opportunities

zeeshan khalique

@zeeshankhalique

Customer Success Executive focused on maximizing client satisfaction and growth.

India

What I'm looking for

I am looking for a role that allows me to further develop my skills in customer success and team leadership while contributing to a company that values client satisfaction and growth.

As a Customer Success Executive with over 2 years of experience, I have honed my skills in client retention and relationship building. My journey has been centered around leveraging strong planning and problem-solving abilities to ensure that clients receive exceptional service and support. At Explorex Technologies, I utilized HubSpot CRM to manage customer interactions and track key metrics, driving client success through strategic planning and effective communication.

My role has allowed me to implement team plans that enhance effectiveness and foster collaboration across departments. I take pride in actively listening to client needs and providing tailored solutions that address their challenges. By analyzing client data, I have been able to identify opportunities for improvement and develop data-driven strategies that not only improve customer satisfaction but also contribute to business growth.

Experience

Work history, roles, and key accomplishments

EL
Current

Customer Success Executive

Explorex Technologies Pvt Ltd

Oct 2022 - Present (2 years 8 months)

Leveraged HubSpot CRM to manage customer interactions, track key metrics, and drive client success. Built strong relationships with clients, actively listening to their needs and providing solutions to their challenges. Analyzed client data to identify opportunities for improvement and develop data-driven customer success strategies.

EL
Current

Customer Success Executive

Explorex Technologies Pvt Ltd

Oct 2022 - Present (2 years 8 months)

Leveraged HubSpot CRM to manage customer interactions, track key metrics, and drive client success. Built strong relationships with clients, actively listening to their needs and providing solutions to their challenges. Analyzed client data to identify opportunities for improvement and develop data-driven customer success strategies.

Education

Degrees, certifications, and relevant coursework

IR

Institute of Technical Education and Research

Bachelor of Technology, Mechanical Engineering

Completed a Bachelor of Technology degree with a specialization in Mechanical Engineering. The curriculum focused on fundamental engineering principles and their applications.

Tech stack

Software and tools used professionally

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zeeshan khalique - Customer Success Executive - Explorex Technologies Pvt Ltd | Himalayas