Looking for a job

Zxyrl Cua

@zbautista

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Detail-oriented customer support professional skilled in logistics and accounts receivable.

Philippines

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What I'm looking for

I seek a role where I can apply customer support and logistics skills, contribute to process accuracy, work in a collaborative culture, and grow into greater operational responsibility.

I am a reliable, results-driven customer support professional with experience in track & trace logistics, accounts receivable, and administrative support. I have a proven record of managing client communications, monitoring transactions and shipments, and maintaining accurate records while ensuring compliance with company standards.

I thrive in both corporate and remote environments and bring strong problem-solving, time management, and multitasking skills to my work. My hands-on experience includes using CRM/TMS tools, processing payments, and proactively communicating shipment statuses to stakeholders.

I am committed to delivering excellent customer service, improving operational accuracy, and supporting teams with clear, timely information. I approach tasks with attention to detail and a focus on measurable results.

Experience

Work history, roles, and key accomplishments

Customer Support Representative

T.W.T Group Rep. Inc.

Apr 2025 - Feb 2026 (10 months)

Monitored shipment and order status using tracking systems and proactively communicated updates to customers and stakeholders while ensuring documentation and regulatory compliance.

Shipment Tracking Microsoft Office Google Workspace Problem Solving

Customer Service Representative

SCorp Philippines Inc.

Mar 2023 - Nov 2023 (8 months)

Handled accounts receivable inquiries, processed transactions accurately, and maintained detailed records of customer interactions to improve payment resolution efficiency.