Looking for a job

Zain Uddin Ahmed

@zainuddinahmed

Message

I am currently working as a Salesforce Automation Admin at Pfizer.

Pakistan

Message

What I'm looking for

Looking for some roles related to Data and analytics. However, I am flexible for other related roles like Salesforce Admin, Project manager, CSR , SQA.

An experienced and highly motivated individual with a background in computer science and a broad set of skills in business technology, content management, web development, graphic design, and Salesforce administration. Holds certifications in data analytics, Google Data Studio, Google Digital Marketing, SQL, HTML, CSS, Bootstrap, and PowerBI and has experience working at Pfizer as an intern in the business technology department, a salesforce support officer, and currently working as a Salesforce Automation Admin.

Experience

Current

Salesforce Automation Admin

Current

Pfizer

Mar 2021 - Present (3 years 2 months)

As a CRM Application Administrator for Pfizer Field Force, I resolved technical issues, provided user training and support, create reports and dashboards, managed data security and compliance, and administered customer data management in Veeva PforceRx. I also managed territory re-alignment, product portfolio, and team structure in the CRM function. Trained field force on Salesforce tools and pro.

Excel Salesforce Data Cleaning Data Visualization Salesforce Administrator Certification Data Management

Business Technology

Pfizer

Dec 2019 - Feb 2020 (2 months)

• Working on ITSM Tool.
• Pfizer Global CRM Support.
• iPad Configuration & Support.
• App Support

Adobe Excel Customer Support Technical Support Technical Support Operations

Salesforce Support Officer

Pfizer

Feb 2020 - Feb 2021 (11 months)

• Working on ITSM Tool.
• Pfizer Global CRM Support.
• Solution to Incident Management.
• iPad Field Force Inventory management.
• iPad Configuration & Support.
• Application Support
• Form Designing using (Adobe & MS Forms).

Adobe Salesforce ITSM Customer Support Technical Support Mobile Device Management Inventory Management

Content Manager

Advance Telecom

Sep 2016 - Mar 2018 (1 year 6 months)

I'm an experienced content creator and manager, responsible for developing and managing website content, SEO strategies, and content marketing campaigns. I collaborate with teams and use analytics to track website performance, while also creating engaging social media content and managing a team of content creators and editors.

Website Manager & Graphic Designer

Roestore.pk

Mar 2016 - Aug 2018 (2 years 5 months)

• Managing the Front-End of the website (WordPress).
• Making Posts For Social Media (Facebook, Instagram).
• Incorporated SEO techniques to verify maximal site exposure to search engine robots and crawlers (ON-page).
• Uploading of content on the website using HTML5, CSS, BootStrap, JS.
• Managing & Working with WordPress Plugins.
• Basic Editing of images.
• Designing of Panaflexe.