Open to opportunities

Fahad hassan

@fahadhassan2

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Data analyst and data scientist focused on turning data into actionable insights.

Pakistan

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What I'm looking for

I seek analytic roles where I can build dashboards and models, influence product and marketing decisions, collaborate cross-functionally, and grow toward senior data or BI responsibilities in a mission-driven team.

I am a data professional who combines analytical rigor with human-centered insight to turn messy data into clear, actionable recommendations. I have built dashboards and analyses using tools like Power BI, Tableau, Excel, MySQL, Python, and Oracle APEX to drive business outcomes.

My project work includes a sales data capstone where I used Excel, MySQL, Python (Matplotlib/Seaborn), and Power BI to analyze customer behavior and recommend marketing and retention strategies; and an Oracle APEX business operations dashboard built with PL/SQL, JavaScript, and CSS to automate KPIs across modules.

I bring customer-facing experience from roles in customer support and social media management, strong communication and teamwork, and a mission-driven approach to improving systems and decisions through data.

Experience

Work history, roles, and key accomplishments

Customer Support Specialist

Walmart

Jun 2023 - Feb 2025 (1 year 8 months)

Delivered international customer support achieving a customer success rate over 90% and consistently exceeded performance targets while improving overall satisfaction.

Customer Service CRM Communication Performance Metrics Multichannel Support

Social Media Manager

Freelance

Jan 2022 - Jun 2022 (5 months)

Managed social media and created content for a US-based life coach, increasing online presence and engagement across Instagram, Facebook, YouTube, and Pinterest.

Content Creation Social Media Strategy Instagram Facebook)YouTube Pinterest Analytics Copywriting

Education

Degrees, certifications, and relevant coursework

Institute of Business Management

Bachelor of Science, Data Science

Grade: 3.22

Activities and societies: Google Developer Student Club (GDSC) – DataAnalytics team member; projects include Sales Data Case Study and OracleAPEX Business Operations Dashboard.

Pursuing a Bachelor of Science in Data Science with coursework and projects in data analysis, visualization, and database management; current GPA reported as 3.22.