Fahad hassan
@fahadhassan2
Data analyst and data scientist focused on turning data into actionable insights.
What I'm looking for
I am a data professional who combines analytical rigor with human-centered insight to turn messy data into clear, actionable recommendations. I have built dashboards and analyses using tools like Power BI, Tableau, Excel, MySQL, Python, and Oracle APEX to drive business outcomes.
My project work includes a sales data capstone where I used Excel, MySQL, Python (Matplotlib/Seaborn), and Power BI to analyze customer behavior and recommend marketing and retention strategies; and an Oracle APEX business operations dashboard built with PL/SQL, JavaScript, and CSS to automate KPIs across modules.
I bring customer-facing experience from roles in customer support and social media management, strong communication and teamwork, and a mission-driven approach to improving systems and decisions through data.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Walmart
Jun 2023 - Feb 2025 (1 year 8 months)
Delivered international customer support achieving a customer success rate over 90% and consistently exceeded performance targets while improving overall satisfaction.
Social Media Manager
Freelance
Jan 2022 - Jun 2022 (5 months)
Managed social media and created content for a US-based life coach, increasing online presence and engagement across Instagram, Facebook, YouTube, and Pinterest.
Education
Degrees, certifications, and relevant coursework
Institute of Business Management
Bachelor of Science, Data Science
Grade: 3.22
Activities and societies: Google Developer Student Club (GDSC) – DataAnalytics team member; projects include Sales Data Case Study and OracleAPEX Business Operations Dashboard.
Pursuing a Bachelor of Science in Data Science with coursework and projects in data analysis, visualization, and database management; current GPA reported as 3.22.
Sadequain Grammar School
High School Diploma, Secondary Education
2020 - 2022
Completed secondary education at Sadequain Grammar School from May 2020 to July 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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