Open to opportunities

zain chaigneau

@zainchaigneau

Message

I build outbound sales teams and pipelines across global markets.

Georgia

Message

What I'm looking for

I'm looking to lead outbound sales teams, build scalable sales processes, coach high-performing talent, and grow pipeline in a fast-paced global environment.

I've led sales teams and built outbound pipeline across cybersecurity, technology, and global markets. At CyberNoble365, I lead 10 sales agents selling cybersecurity and technical support solutions in the U.S., improving performance through coaching, KPI management, conversion optimization, and retention initiatives.

Previously, I opened and led a 100+ person sales department at Alef Saderland, built SDR and AE training programs, and maintained pipeline growth through remote-sales processes during COVID-19. I also achieved 140% of a €2M annual target at Microsoft, earned Concentrix Presidents Club recognition in 2023, and work fluently in French, English, and Spanish.

Experience

Work history, roles, and key accomplishments

Current

Senior Sales Manager

Current

CyberNoble365

Jan 2026 - Present (7 months)

Lead a team of 10 sales agents selling cybersecurity and technical support solutions across the U.S. market. Drive sales performance through coaching, KPI management, and conversion optimization.

Sales Leadership Coaching KPI Management Objection Handling Customer Retention Cross Functional Collaboration

Team Leader

Concentrix

Jan 2022 - Dec 2025 (3 years 11 months)

Managed a multilingual team of 15 agents and drove performance to meet KPIs. Coached teammates on communication, customer engagement, and efficiency, and optimized workflows through data-based planning.

Team Leadership Coaching Performance Management Workflow Optimization Data Analysis Customer Engagement

Sales Director

Alef Saderland

Jan 2019 - Dec 2022 (3 years 11 months)

Led the opening sales department of 100+ team members targeting LATAM and Spanish markets. Built outbound sales strategies and training programs to increase SDR and AE productivity.

Sales Leadership Team Building Outbound Strategy Training program development Remote Sales Management

Shift Manager

Alef & Maqroll

Jan 2015 - Dec 2019 (4 years 11 months)

Oversaw daily outbound sales operations and ensured CRM pipeline accuracy. Conducted performance evaluations and reported directly to executive leadership.

Sales Operations CRM Management Performance Evaluation Team Management Reporting Leadership

Sales Executive

Alef & Maqroll

Jan 2015 - Dec 2015 (11 months)

Conducted 200–300 outbound calls per day to convert leads to active clients. Managed onboarding and qualification workflows and performed market analysis to refine sales messaging.

Outbound Calling Lead Qualification Onboarding Market Analysis Sales Messaging

Sales Executive

THG Sports

Jan 2015 - Dec 2015 (11 months)

Handled outbound B2B sales for hospitality and VIP sports packages. Managed the full sales cycle from prospecting to closing with executive-level clients.

B2B Sales Prospecting Closing Client Relationship Management

Sales Evangelist

Microsoft

Jan 2012 - Dec 2014 (2 years 11 months)

Managed outbound inside sales for CRM/ERP product line with enterprise clients. Achieved 140% of a €2M annual sales target and partnered with technical teams to present product solutions.

Inside Sales CRM ERP Enterprise Sales Product Presentations

Junior Account Manager

Zend Technologies

Jan 2011 - Dec 2012 (1 year 11 months)

Managed outbound sales for France and Benelux. Exceeded first-quarter target by 50% within one month and maintained customer renewals and service subscriptions.

Outbound Sales Account Management Renewals Subscription Management