YOSUKE INOUE
@yosukeinoue1
Experienced Japanese-speaking travel and operations manager with strong customer service and negotiation skills.
PhilippinesWhat I'm looking for
I am a Japanese citizen based in the Philippines with extensive experience managing Japanese operations in travel and casino hospitality. I specialize in customer-facing roles, package development, hotel and transportation coordination, and daily operational reporting.
Across roles at Rajah Tours (Manila and Tokyo) and BK Keyforce Services, I led Japanese divisions, negotiated with hotels and partners, managed guest services and cage/floor transactions, and supported sales and FAM tours. I am recognized for reliability, strong communication, adaptability, and leadership.
I bring hands-on operational expertise, proficiency with Microsoft Office, a regular driver's license, and a dedication to delivering high-quality service while supporting company goals through honest and competent practice.
Experience
Work history, roles, and key accomplishments
Japanese Manager
BK Keyforce Services Inc.
Oct 2020 - Oct 2025 (5 years)
Managed floor and cage operations for Japanese guests at Solaire Resort and Newport World Resort, ensuring smooth transactions, daily reporting, and monthly settlements while coordinating hotel and transport bookings. Delivered high-level customer service and handled cash/chip counts and negotiations with hotels and casino partners.
Japanese Manager
Rajah Tours Philippines Inc.
Apr 2008 - Mar 2020 (11 years 11 months)
Led the Japanese operations division, designing tour packages, coordinating bookings, assigning guides, and conducting sales visits and FAM tours, resulting in strengthened partner relationships and tailored guest experiences. Negotiated hotel rates and managed corporate accounts and DOT interactions.
Assistant, Operations & Sales
Rajah Tours International Inc.
Feb 2007 - Mar 2008 (1 year 1 month)
Supported Tokyo branch operations and sales by handling inquiries, preparing quotations, coordinating bookings with Manila, and participating in tourism conferences and FAM trips to drive business development. Facilitated client meetings and communication between offices.
Education
Degrees, certifications, and relevant coursework
KUKonan University
Bachelor of Laws, Business Management
2001 - 2005
Completed tertiary studies in the Faculty of Law with a focus on Business Management from 2001 to 2005.
Isoshima High School
High School Diploma, General Secondary Education
1997 - 2000
Completed secondary education at Isoshima High School from 1997 to 2000.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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