Open to opportunities

mohd tariq

@mohdtariq

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Experienced management professional with a focus on quality assurance.

Philippines

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What I'm looking for

I am looking for a management role that challenges me and allows for growth.

I am a dedicated management professional with extensive experience in quality assurance and customer service. My career has been marked by a commitment to resolving complex issues and enhancing customer experiences. I have honed my skills in negotiation and problem-solving, allowing me to effectively assist clients in finding suitable solutions to their challenges.

Throughout my career, I have held various roles that have equipped me with a diverse skill set. At International Multi Services Inc., I collaborated with managers to determine staffing needs and ensured compliance with legal requirements. My time at Dream Builders International Manpower as an Operations Manager allowed me to improve operational systems and enhance profitability through data analysis and strategic planning.

Currently, I am a Sales Expert at SC Reservations Inc, where I manage inbound and outbound hotel reservations. I am passionate about leveraging my skills in management and quality assurance to drive success in my next role.

Experience

Work history, roles, and key accomplishments

Sales Expert Inbound/Outbound

SC Reservations Inc (InterContinental Hotel Group)

Jun 2022 - Present (3 years)

Managed inbound and outbound hotel reservations for IHG, ensuring efficient and accurate booking processes. Provided excellent customer service by assisting clients with suitable options and resolving issues.

Sales Customer Service Reserving Inbound Sales Outbound Sales Negotiation

Operations Manager

Dream Builders International Manpower

Oct 2020 - Present (4 years 8 months)

Ensured all operations were carried on in an appropriate, cost-effective way and improved operational management systems, processes, and best practices. Examined financial data to improve profitability and recruited, trained, and supervised staff.

Operations Management Process Improvement Staff Training Training And Supervision Cost Management Quality Assurance

Finance Manager

Green Crescent Manpower Recruitment

Aug 2019 - Present (5 years 10 months)

Analyzed financial data, provided forecasting support, and organized data into accessible reports using key metrics. Oversaw financial functions including assessing, auditing, planning, budgeting, and cost control.

Financial Analysis Forecasting Budgeting Cost Control Financial Reporting Auditing Data Analysis

Recruitment Manager

International Multi Services Inc.

Jun 2018 - Present (7 years)

Liaised with other managers to determine staffing requirements and utilized internal and external systems to advertise job vacancies. Ensured compliance with employment and data protection legal requirements.

Recruitment Staffing HR Management Compliance Data Protection Employee Relations

Education

Degrees, certifications, and relevant coursework

Ribat National University

Bachelor of Marketing Management, Marketing Management

Gained adequate experience in management, training, Quality Assurance and costumer experience. Adept in negotiation and costumer service helping clients find suitable options to resolve the issue.

Lyceum Northwestern University

Bachelor of Mechanical Engineering, Mechanical Engineering

Studied the principles of mechanical engineering, including design, analysis, and manufacturing of mechanical systems. Developed problem-solving skills applicable to various engineering challenges.