Open to opportunities

Kalaine Fuentes

@kalainefuentes

Message

Customer-focused operations manager with 15+ years’ international hospitality and aviation experience.

Philippines

Message

What I'm looking for

I’m looking for remote or international opportunities where I can contribute right away—supporting customers, coordinating operations, and leading teams—while continuing to learn and grow in a flexible, professional environment.

I bring 15+ years of international experience across hospitality, aviation, customer service, operations, and business management. I’m known for clear communication, strong administration, team leadership, and practical problem-solving—especially when the job requires calm, customer-first decisions.

As a Business Owner & Operations Manager, I manage daily business operations, supervise staff and schedules, and handle customer service and administration. I’ve also coordinated restaurant project activities and led day-to-day operations as a Restaurant Supervisor, and delivered safety-focused passenger service as a Cabin Crew member.

Experience

Work history, roles, and key accomplishments

Current

Business Owner & Ops Manager

Current

Restaurant, Retail Store & Phoenix Mixed Martial Arts

Jan 2016 - Present (10 years 6 months)

Manage daily business operations including supervising staff and schedules. Handle customer service and administration for the restaurant, retail store, and Phoenix mixed martial arts training center businesses.