Yohannes Yilma

I’m a results-driven sales and marketing professional with over 5 years of experience generating leads, managing client relationships, and driving revenue growth. I also leverage my software engineering background to quickly learn new systems and optimize processes.

In my current role as Sales Development Representative (SDR) / Project Lead at mmcytech, I lead a team of 8 during competitive bidding processes, developing winning proposals and ensuring documentation accuracy. I assign and supervise cold calling teams to engage potential clients and close deals with decision-makers, and I develop professional PowerPoint presentations to support project bids and proposals. I also maintain long-term client relationships to secure repeat business opportunities, while providing executive-level operational and communication support to the CEO.

Previously, as an Inside Sales Specialist at UrbanPiper, I conducted outbound sales campaigns targeting US-based restaurants for delivery integration software. I performed detailed needs analysis and delivered customized client solutions, negotiated and closed contracts, and maintained accurate Salesforce CRM records. I supported onboarding and consistently exceeded monthly targets.

Earlier, I worked as an Email Marketing Specialist for Enterprise Marketing, executing targeted email campaigns to generate leads and promote agency services. I analyzed campaign metrics to improve engagement and conversion performance, coordinated with sales teams to qualify leads and schedule executive meetings, and maintained CRM data accuracy while managing marketing contact databases. I also built strong outbound sales foundations as a Cold Caller for Exclusive Solutions and maintained CRM integrity as a Data Encoder Intern through accurate encoding and validation.