Open to opportunities

Abenezer fekadu

@abenezerfekadu

I am a results-driven Sales Development Representative specializing in B2B cold calling, lead generation, and customer success.

Ethiopia

Message

What I'm looking for

I'm seeking a remote or hybrid SDR/customer success role where I can drive B2B growth, manage pipelines, leverage CRM tools, exceed KPIs, and grow into leadership within a collaborative, fast-paced team.

I am a results-driven Sales Development Representative and Customer Experience Specialist with over four years of experience in client acquisition, telesales, lead generation, and B2B relationship management across local and international markets.

In my current role at a global cloud communications provider I lead client outreach and virtual sales engagement, manage a portfolio of 100+ accounts, and develop CRM-driven sales strategies using tools like HubSpot and Excel that deliver consistent monthly conversion growth. I have also driven rapid inventory clearance with 60% sales growth in weeks and secured high-value government tenders during freelance engagements.

I bring a blend of tech-savviness, persuasive communication, and relentless energy to remote and hybrid sales teams; I thrive in high-pressure environments, exceed KPIs, and focus on building lasting customer relationships and scalable outreach processes.

Experience

Work history, roles, and key accomplishments

Current

Sales Development Representative

Current

KMI MobiPrima

Apr 2023 - Present (2 years 4 months)

Led B2B cold calling and sales outreach for a global VoIP and bulk SMS provider, managing 100+ accounts and driving consistent monthly conversion growth since April 2023.

Cold Calling Lead Generation HubSpot CRM Management VoIP Sales Reporting

Sales & Customer Service Agent

Barken General Trading

Jul 2023 - Feb 2025 (1 year 7 months)

Drove a 60% sales increase by clearing warehouse inventory in under three weeks and secured 87% of government tenders during the freelance contract, while maximizing upsell and customer retention.

Sales Tender Management Inventory Clearance Customer Service Upselling CRM Remote Sales

Audio Engineering Lead

The Book Maker

Nov 2021 - Dec 2021 (1 month)

Led audio engineering and composed the sound score for 'The Book Maker' documentary, managing production logistics and equipment to deliver final mixes on schedule.

Audio Engineering Sound Design Composer Logistics Equipment Post production

Office Assistant

Action Medias

Mar 2017 - Nov 2019 (2 years 8 months)

Supported production for Al Jazeera documentary projects, streamlined office and production operations, managed equipment logistics, and contributed to recruiting and composing background music.

Office Administration Equipment Management Scheduling Team Coordination Documentation Recruitment