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Elias Desalegn

@eliasdesalegn

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Sales Development Representative focused on qualifying leads, booking meetings, and driving SaaS/ERP revenue.

Ethiopia

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What I'm looking for

I’m looking for a sales team where I can own structured inbound qualification and outbound prospecting, book qualified meetings weekly, and grow with a disciplined CRM approach—using HubSpot while collaborating remotely to build pipeline that closes.

I’m a Sales Development Representative with 2+ years of B2B and B2C sales experience across SaaS, ERP, and high-volume call center environments supporting US-based clients. I consistently book 5–6 qualified meetings per week by advancing leads to late-stage pipeline through structured inbound qualification and outbound prospecting.

I bring a disciplined, CRM-driven approach using HubSpot, and I’m comfortable partnering remotely with tools like Slack, Zoom, and Google Workspace. Previously, I delivered tailored Odoo ERP presentations after cold outreach and networking, generating 7+ qualified leads advanced to late-stage meetings and closing 5 client agreements; earlier, I also maintained a 92% CSAT while handling 90+ daily customer interactions using Salesforce and Zendesk.

Experience

Work history, roles, and key accomplishments

ERP Sales & BD Associate

Beltech Solutions

Dec 2025 - Apr 2026 (4 months)

Drove ERP client acquisition through cold outreach and face-to-face meetings, delivering tailored Odoo ERP presentations. Generated 7+ qualified leads into late-stage meetings and closed 5 client agreements through consistent outreach to 20+ companies per week.

Odoo Cold Outreach Lead Qualification Appointment Setting Social Media Content Stakeholder Handoffs

Customer Service Representative

CCI Global - ClassPass

Feb 2024 - Apr 2026 (2 years 2 months)

Managed 90+ daily customer interactions via phone, chat, and email for an international subscription platform while maintaining a 92% CSAT score. Resolved billing, account, and membership issues and processed cancellations/refunds in line with company policies, documenting all cases in CRM.

Customer Support Salesforce Slack Ticket Handling Billing Support De escalation Reservation Management

Sales Development Representative

CCI Global - Shutterfly

Mar 2022 - Jan 2024 (1 year 10 months)

Executed high-volume outbound prospecting (100+ calls/day) and email outreach to sustain pipeline activity in a KPI-driven environment. Booked 5–6 qualified meetings per week by running discovery conversations, qualifying leads for handoff, and maintaining prospect records in HubSpot.

Outbound Prospecting Cold Calling Outbound Outreach Lead Qualification HubSpot KPIs