Yansa Mache
@yansamache
Customer Support & Sales professional helping patients and hospitality customers through fast, empathetic problem-solving and service coordination.
ZimbabweWhat I'm looking for
I’ve handled inbound and outbound customer interactions for Group Medical Assisted (October 2024–March 2026), answering inquiries, coordinating healthcare services, and connecting patients with the right laboratory and pharmacy support while keeping records confidential.
Before that, at Angie’s Hospitality Services (February 2022–August 2024), I supported daily sales goals by qualifying customer needs, recommending products, resolving complaints, and handling objections to drive repeat business and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Support & Client Relations Associate
Group Medical
Oct 2024 - Mar 2026 (1 year 5 months)
Assisted 20–30+ patients daily by answering inquiries, coordinating healthcare services, and providing timely support. Built rapport with patients and maintained accurate records.
Customer Support & Sales Representative
Angie's Hospitality Services
Feb 2022 - Aug 2024 (2 years 6 months)
Assisted 40–60+ customers daily in a fast-paced retail environment. Built strong customer relationships and supported daily sales goals.
Education
Degrees, certifications, and relevant coursework
Kogi State University
Bachelor of Science, Sociology
Bachelor of Science in Sociology from Kogi State University.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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