Patience Mudzingwa

I am a dedicated and enthusiastic customer service professional with over 3 years of experience in providing exceptional support to clients. I am committed to building lasting relationships and ensuring prompt and professional resolutions to customer inquiries. With a strong background in sales and customer service, I am confident in my ability to drive sales growth and improve service delivery processes.

Throughout my career, I have developed strong problem-solving abilities, excellent verbal and written communication skills, and the ability to handle high-pressure situations. I am proficient in CRM software, including Salesforce and Zendesk, and have a proven track record of achieving high customer satisfaction ratings.

I am a certified customer service professional, holding a Customer Service Excellence Certification and Conflict Resolution Training. I am excited to leverage my skills and experience in a dynamic customer service role and contribute to a team that values exceptional customer support.