Winifred Eyiangho

As a dedicated Customer Service Officer at IBM Automobile Engineering Limited, I excel in enhancing customer experiences and streamlining operations. My role involves managing customer communications across multiple channels, ensuring prompt and professional responses to inquiries and complaints. I take pride in addressing customer needs with precise information regarding products, services, policies, and promotions.

With a background in procurement, I previously worked as a Procurement Officer at Dwin Integrated Company Nigeria Ltd, where I analyzed purchase requirements and established accurate budgets. My ability to develop effective vendor partnerships and identify emerging trends has allowed me to optimize procurement strategies while ensuring compliance with policies. I am committed to continuous improvement, as demonstrated by my ongoing Virtual Assistant Training, where I am honing my communication and organizational skills.