Wilfrida Otieno

I am an operations and administrative professional with over seven years of experience supporting cross-functional operations, coordinating multi-site programs, and supervising teams. I deliver efficient workflow improvements and maintain strong stakeholder coordination to drive timely project execution.

In my recent role as Operations Manager I redesigned document workflows, optimized task distribution, and improved financial accuracy through invoicing and reconciliation oversight. I also managed procurement and supplier relations to ensure uninterrupted availability of essential materials.

Previously, as Head of Department for Language & Humanities I led planning cycles, improved curriculum coverage, and strengthened academic outcomes through performance evaluation and corrective action strategies. I have experience leveraging digital collaboration tools to coordinate remote and in-person teams across multiple locations.

I hold a BA in Education (English Language & Literature) and certifications in Project Management and MEAL essentials. I am ready to transition my skills into project management, project coordination, administrative, or executive assistant roles within a forward-focused organization.