Agnes Njoroge
@agnesnjoroge
Experienced executive in administration and operations management.
KenyaWhat I'm looking for
I am an experienced executive administration and operations management professional with over 10 years of expertise in streamlining business processes and optimizing workflow efficiency. My career has been marked by significant achievements, including leading operational initiatives that reduced employee turnover by 30% and lowered vehicle budget costs by 40% through strategic resource management.
Throughout my career, I have successfully implemented technology-driven solutions, such as virtual collaboration tools and automated tracking systems, to enhance remote operations and improve cost efficiency. I have managed financial forecasting, talent acquisition, and cross-functional team coordination, driving organizational growth and ensuring regulatory compliance. I am now looking to apply these skills in a dynamic role focused on operational excellence and strategic business development.
Experience
Work history, roles, and key accomplishments
Executive Administration Manager
Classic Mouldings Ltd
May 2012 - Apr 2024 (11 years 11 months)
Managed executive administration and operations, enhancing workflow efficiency and compliance. Coordinated travel arrangements, organized meetings, and improved communication responsiveness. Implemented filing systems and supported budget forecasting, achieving significant cost savings and operational improvements.
Workplace Coordinator
Classic Mouldings Ltd
Apr 2011 - Apr 2011 (0 months)
Oversaw communication efficiency by managing incoming calls and providing virtual administrative support. Enhanced client satisfaction through prompt resolution of customer complaints and maintained security protocols within the office.
Computer Data Entry Assistant
Procter and Gamble (EA) Ltd
Oct 2001 - Nov 2001 (1 month)
Processed data entries with high accuracy and maintained organized filing systems. Improved data integrity by verifying entries and resolving discrepancies, ensuring reliable records and adherence to data protection protocols.
Education
Degrees, certifications, and relevant coursework
Kenya Institute of Management
Certificate, Business Management
Completed a Certificate in Business Management, focusing on essential business principles and management strategies.
Air Travel and Related Studies Centre
Diploma, Business Administration
Earned a Diploma in Business Administration, covering various aspects of business operations and administration.
Air Travel and Related Studies Centre
Diploma, Front Office Operations
Achieved a Diploma in Front Office Operations, focusing on customer service and front office management skills.
Air Travel and Related Studies Centre
Diploma, Customer Service
Completed a Diploma in Customer Service, emphasizing effective communication and customer relationship management.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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