Open to opportunities

Grace Shaki

@graceshaki

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Results-driven operations and project management professional with 10+ years experience.

Kenya

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What I'm looking for

I am looking for a role that values efficiency and innovation, where I can leverage my skills in operations and project management to drive impactful results.

I am a results-driven operations and project management professional with over 10 years of experience in improving efficiency and coordinating cross-functional teams. My expertise lies in streamlining workflows, managing data-driven projects, and enhancing stakeholder communication. I am passionate about leveraging digital tools and analytics to drive business performance and strategic execution.

Throughout my career, I have successfully tracked and validated employee timesheets, developed dashboards for data analysis, and led strategy meetings that achieved a 92% implementation rate of key initiatives. My commitment to process improvement has consistently resulted in enhanced operational efficiency and cost reductions, making me a valuable asset to any organization.

Experience

Work history, roles, and key accomplishments

Current

Program Operations Coordinator

Current

Konseye: The Mentorship Network

Jan 2024 - Present (1 year 6 months)

Led weekly strategy meetings with leadership, achieving a 92% implementation rate of key initiatives. Managed email and social media platforms, growing audience by 8% monthly. Coordinated logistics for webinars and mentoring sessions with 85% attendance rate.

Email Marketing Social Media Management Webinar Coordination Mentoring Program Logistics performance reporting Community Engagement

Current

Operations Coordinator

Current

EON Collective

Mar 2025 - Present (4 months)

Tracked and validated employee timesheets and leave balances, ensuring payroll accuracy. Developed dashboards and reporting tools in Excel to enhance data analysis efficiency. Supported HR and Finance through data audits, automation, and operational coordination.

Data Analysis Employee Support Auditing Workflow Automation

Senior Administration Assistant

Meffier Globale Intertrade Ltd

May 2019 - Dec 2023 (4 years 7 months)

Oversaw administrative operations, improving efficiency by 20%. Created budget tracking systems, reducing costs by 15%. Coordinated project execution across departments.

Administration Efficiency Improvement Budgeting Project Coordination Team Leadership

Community Lead - Social Media

BYOB Digital Marketing Agency

Apr 2018 - Apr 2019 (1 year)

Executed a digital strategy that increased brand engagement by 40%. Reduced negative brand mentions by 25% through proactive community management. Implemented feedback systems to refine digital content strategies.

Digital Strategy Community Management Content Strategy Social Media Marketing

Mobilization Administration Specialist

NCS Fuel

Oct 2014 - Present (10 years 9 months)

Streamlined resource mobilization to reduce operational costs by 10%. Established risk mitigation frameworks for efficiency in challenging environments. Ensured full compliance with regulatory standards.

Resource Mobilization Risk Mitigation Regulatory Compliance Logistics Management Field Operations

Program Administration Assistant - Admissions

Zetech University

Jun 2011 - Sep 2014 (3 years 3 months)

Revamped admin processes, reducing application turnaround time by 20%. Enhanced data protocols and reduced record errors by 25%. Improved engagement strategies, raising applicant conversion rates.

Process Improvement Data Protocol Enhancement Re Engagement Strategies Applicant Conversion Admissions Support

Education

Degrees, certifications, and relevant coursework

Kenya Methodist University

Bachelor of Business Administration, Marketing

Completed a Bachelor of Business Administration with a specialization in Marketing. Gained foundational knowledge in business principles, marketing strategies, and consumer behavior.