wilfredo oquendo
@wilfredooquendo
Organized professional with solid communication skills
What I'm looking for
As a dedicated and detail-oriented individual, I have honed my skills in customer service and communication through various roles. Currently working as an Environmental Services team member at JMI and a Switchboard Operator at City of Hope, I have developed a strong ability to multitask and maintain a clean and welcoming atmosphere. I am eager to bring my positive attitude and willingness to learn to a new position where I can interact with customers, patients, or clientele.
With a certification in Medical Claims Examination from Phoenix University, I possess a strong foundation in medical billing and coding. I am confident in my ability to utilize Microsoft Office Suite to maintain accurate records and provide excellent communication.
I am a team player with a strong work ethic, always striving to provide exceptional service and ensure customer satisfaction. I am excited to bring my skills and experience to a new role and contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Environmental Services
JMI
Jan 2022 - Present (3 years 5 months)
Maintained cleanliness and hygiene in public areas by emptying trash receptacles, replenishing supplies, and disinfecting surfaces.
Switchboard Operator
City of Hope
Apr 2018 - Present (7 years 2 months)
Answered and transferred incoming calls to appropriate departments, personnel or outside lines, and maintained records of calls using Microsoft Office Suite.
Education
Degrees, certifications, and relevant coursework
Phoenix University
Certification in Medical Claims Examination, Medical Billing and Coding
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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