Ja’Oliyah Boyd

I’m a customer service professional with over five years of experience in high-volume front desk, hospitality, and healthcare environments where communication, organization, and problem-solving were essential. I’ve handled multi-line phones, scheduling, billing, customer concerns, and day-to-day operations while maintaining a calm, professional approach under pressure.

My background has strengthened my ability to build rapport quickly, manage multiple systems at once, and create positive experiences for customers and clients. I’m detail-oriented, adaptable, and comfortable working in fast-paced environments where teamwork and clear communication matter.

I’m seeking a customer support or service role where I can apply these skills to help customers, improve processes, and contribute to a reliable, goal-driven team.