Wendy MaysWM
Open to opportunities

Wendy Mays

@wendymays

Compassionate healthcare professional with extensive patient care experience.

United States
Message

What I'm looking for

I am looking for a role that values patient care and offers opportunities for growth.

I am a dedicated healthcare professional with a strong background in patient access and care. My experience as a Patient Access Intake Specialist at Deaconess Union County has honed my skills in efficiently registering patients, verifying insurance coverage, and maintaining confidentiality in compliance with HIPAA regulations. I pride myself on providing exceptional customer service, ensuring that every patient feels valued and supported during their healthcare journey.

Throughout my career, I have held various roles that have deepened my understanding of patient needs and the importance of compassionate care. From my time as a Medical Receptionist to my experience as a Direct Support Professional, I have consistently demonstrated my ability to manage high-pressure situations while maintaining a focus on patient well-being. I am passionate about making a positive impact in the lives of those I serve, and I am eager to bring my skills and dedication to a new opportunity.

Experience

Work history, roles, and key accomplishments

DI

Patient Access Intake Specialist

Deaconess Union County IL

Jan 2025 - Present (6 months)

Efficiently registered and admitted patients, ensuring accurate and complete demographic information. Verified insurance coverage and obtained necessary authorizations for medical services.

UH

Environmental Specialist

Union County Hospital

Jun 2009 - Present (16 years 1 month)

Performed routine cleaning and maintenance tasks in accordance with established protocols and safety guidelines. Utilized specialized equipment and chemicals to sanitize and disinfect various surfaces, ensuring a clean and safe environment.

FB

Retail Sales Associate

Fashion Bug

Apr 2008 - Present (17 years 3 months)

Consistently exceeded monthly sales targets through effective product knowledge and customer engagement. Provided exceptional customer service, ensuring a positive shopping experience for all customers.

SS

Sales Associate

Sallys Beauty Supplies

Mar 2008 - Present (17 years 4 months)

Assisted customers in selecting products that best fit their needs by providing detailed product information and demonstrations. Provided exceptional customer service, resolving inquiries and complaints promptly and to the satisfaction of the customer.

DO

Personal Assistant/Caregiver

Dors

Jan 2008 - Present (17 years 6 months)

Assisted with daily activities such as bathing, dressing, grooming, and medication management. Provided personalized care and assistance to individuals with physical or cognitive disabilities.

MG

Nanny

Mitzi Goddard

Oct 2006 - Present (18 years 9 months)

Provided attentive and nurturing care for children, ensuring their safety and well-being at all times. Maintained a clean and organized living space for the children by tidying up toys, preparing meals/snacks, and completing light housekeeping tasks.

Education

Degrees, certifications, and relevant coursework

Shawnee Community College logoSC

Shawnee Community College

GED, General Education

Completed the General Educational Development (GED) program, demonstrating proficiency in core academic subjects. Developed foundational knowledge and skills essential for further education and career advancement.

Tech stack

Software and tools used professionally

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Wendy Mays - Patient Access Intake Specialist - Deaconess Union County IL | Himalayas