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LJ
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Lori Johnmeyer

@lorijohnmeyer

Dedicated healthcare professional with 27 years of experience.

United States
Message

What I'm looking for

I am looking for a role that values customer experience and offers opportunities for growth.

I am a personable and approachable healthcare professional with a positive attitude, dedicated to assisting patients with their healthcare needs. With 27 years of relevant work experience, I possess a solid understanding of healthcare systems and demonstrate proficiency in managing patient information and navigating healthcare databases. My commitment to making a meaningful impact is evident in my efforts to ensure a smooth patient experience and streamline access to healthcare services.

Throughout my career, I have developed strong communication and problem-solving skills in fast-paced healthcare environments. My expertise includes managing patient interactions and handling sensitive medical information while ensuring compliance with HIPAA regulations. I am eager to transition into a new field where my transferable skills can drive efficiency and enhance customer experience.

Experience

Work history, roles, and key accomplishments

BH
Current

Patient Access Representative II

Boone Health

Feb 2024 - Present (2 years 5 months)

As a Patient Access Representative II, ensured compliance with HIPAA regulations while managing sensitive patient information. Provided excellent customer service, adapted to changing demands, and maintained a commitment to quality patient care in a fast-paced healthcare environment.

MH

Patient Service Representative

MU HealthCare

Mar 2015 - Feb 2024 (8 years 11 months)

In the role of Patient Service Representative, participated in HIPAA training, verified insurance eligibility, and managed patient registration processes. Provided exceptional customer service, maintained patient records, and improved patient satisfaction through effective communication and support.

Education

Degrees, certifications, and relevant coursework

Columbia College logoCC

Columbia College

Associate, General/Business

Tech stack

Software and tools used professionally

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