Kaitlyn Mainland

I am a dependable patient access professional with hands-on experience in front-desk medical operations, patient communication, and insurance coordination. I pride myself on accuracy when updating patient records, processing payments, and liaising with insurers to resolve coverage and billing issues.

Previously I provided full-time infant caregiving, managing daily schedules, feeding, and age-appropriate learning activities, and worked in fast-paced hospitality roles where I developed strong customer service, point-of-sale, and team-training skills.

I bring strong administrative, communication, and childcare skills, a commitment to clear documentation, and a calm, professional demeanor that supports patient satisfaction and efficient clinical workflows.