Open to opportunities

Wendean James

@wendeanjames

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Versatile professional with expertise in administration, marketing, and sales.

Canada

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What I'm looking for

I seek a dynamic role that fosters growth, creativity, and collaboration.

I am a versatile professional with a strong background in administration, marketing, and sales. My experience spans various roles where I have consistently excelled in building strong customer relationships and driving revenue growth. As an Operational Manager at GoodRec, I successfully spearheaded sales strategies that increased monthly revenue by 10%, showcasing my ability to thrive in fast-paced environments.

In my role as a Virtual Assistant, I have honed my skills in preparing reports, managing social media content, and providing exceptional administrative support. My educational background includes a Bachelor of Business Administration with a major in Marketing, which has equipped me with the knowledge and skills to effectively contribute to any organization. I am passionate about leveraging my expertise to help businesses achieve their goals and enhance their operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Independent Contractor

Oct 2021 - Present (3 years 8 months)

As a Virtual Assistant, I prepare reports, manage emails, schedule appointments, and create social media content. My role involves ensuring efficient communication and organization for clients.

Report Preparation Social Media Management Calendar Management Client Communication

Operational Manager

GoodRec (formerly JustPlay)

Feb 2022 - Sep 2023 (1 year 7 months)

Managed daily sports activities and implemented sales strategies that increased revenue by 10%. Oversaw social media content development and ensured game targets were met.

Sales Strategy Revenue Social Media Management Event Management Lead Generation

Writer/Admin Support

PAJE Magazine

Oct 2021 - Jun 2022 (8 months)

Conducted research for blog articles, wrote and formatted content, and acted as a liaison between contributors and the magazine.

Content Writing Research Proofreading Communication Blog Management

Partnership & Marketing Officer

Atom Inc Brand Management Limited

Sep 2021 - Jun 2022 (9 months)

Focused on sales outreach to advertisers and sponsors, scheduled email marketing campaigns, and assisted with client onboarding processes to meet sales targets.

Sales Outreach Email Marketing Lead Generation Onboarding Campaign Management

Administrative Assistant

Atom Inc Brand Management Limited

Sep 2021 - Jan 2022 (4 months)

Supported the team by writing and formatting articles, managing email communications, and creating onboarding documents for clients.

Branch Administration Assistant

Sagicor Life Jamaica Ltd

Nov 2017 - Aug 2021 (3 years 9 months)

Processed life insurance applications, provided administrative support, and managed stock items for branch operations.

Administrative Support Event Coordination

Personal Assistant to the Branch Manager

Sagicor Life Montego Bay

Oct 2016 - Nov 2017 (1 year 1 month)

Assisted the Branch Manager with client applications, maintained records, and communicated with clients regarding their policies.

Client Communication Administrative Support Policy Management

Data-Entry Clerk (Summer Intern)

Guardian Life Limited

Sep 2017 - Sep 2017 (0 months)

Maintained company records and supported staff with various tasks during a summer internship.

Data Entry Administrative Support Team Collaboration Task Management

HR Clerk

Grand Teton Lodge Company

May 2016 - Sep 2016 (4 months)

Archived personnel records, assisted in recruitment efforts, and supported HR management with special projects.

Records Management Recruitment Event Coordination

Education

Degrees, certifications, and relevant coursework

University of Technology

Bachelor of Business Administration, Business Administration

2011 - 2016

Completed a Bachelor of Business Administration with a major in Marketing and a minor in Human Resource Management, focusing on business strategies and human resource practices.