Open to opportunities

Alexandria Holtz

@alexandriaholtz

Virtual Assistant focused on reliable administrative support, client communication, and coordinated projects to keep teams moving fast.

Canada

Message

What I'm looking for

I’m looking for a role where I can support day-to-day operations with dependable admin help, clear communication, and organized project/event coordination. I want a team that values deadlines, cultural sensitivity, and continuous improvement—especially as I grow in digital marketing and e-commerce.

I’m an organized, reliable Virtual Assistant with proven administrative experience across office management, client communication, and project coordination. I’m known for strong written and verbal communication, cultural sensitivity, and working independently while meeting deadlines.

I’ve managed front-desk operations, maintained detailed records and follow-ups using Excel, coordinated events and workshops, and supported multi-stakeholder relationships across diverse environments. I also combine customer-service strength with practical tools like Microsoft Office, Google Workspace, and basic social media management—while currently completing a Google Digital Marketing & E-commerce Certificate to expand my content creation and online brand presence skills.

Experience

Work history, roles, and key accomplishments

Sales Representative

Avon / Mary Kay / Plexus

Jan 2014 - Jan 2016 (2 years)

Managed client relationships through phone, email, and in-person interactions while providing personalized product recommendations. Maintained accurate sales records and tracked inventory levels, and organized customer appreciation and promotional events.

Client Relationship Management Sales Records Customer Service Product Recommendations

Aboriginal Advocate

School District #23

Jan 2010 - Jan 2014 (4 years)

Served as a liaison between school staff, families, and community organizations to support clear, multi-stakeholder communication. Maintained detailed Excel records, coordinated cultural workshops and events, and prepared reports and program summaries for administration.

Liaison Excel Case Documentation Event Coordination Cultural Sensitivity Relationship Building Scheduling

Receptionist / Office Assistant

Ki-Low-Na Friendship Society

Jan 2008 - Jan 2010 (2 years)

Managed front desk operations, handled multi-line phone inquiries, and directed clients to appropriate personnel. Coordinated calendars and event logistics, updated promotional materials, and streamlined office communications to improve response times and operational efficiency.

Front Desk Operations Multi Line Phone Systems Calendar Management Client Communication Record keeping Event Coordination Microsoft Office Data Entry

Server

White Spot West Kelowna

Jan 2008 - Jan 2009 (1 year)

Took and managed customer orders using POS and Interac systems in a high-volume setting. Delivered attentive customer service and adapted quickly to changing priorities while maintaining service quality.

Interac Order Management Cash Handling Time Management Service quality

Client Service Representative

Royal Bank of Canada

Jan 2006 - Jan 2007 (1 year)

Assisted clients with banking transactions, ensuring accuracy and customer satisfaction in a fast-paced environment. Handled cash management and opening/closing procedures, and provided information and recommendations on financial products.

Client Transactions Cash Management Customer Service