Akosua Amponsah

I am a dedicated professional with over five years of experience in workflow optimization and customer service excellence. My journey has been marked by a commitment to enhancing business efficiency through tailored solutions. I have successfully utilized advanced AI tools, such as ChatGPT and Microsoft Copilot, achieving a remarkable 50% reduction in turnaround times. My ability to communicate effectively, combined with cultural awareness and emotional intelligence, allows me to collaborate efficiently with diverse teams and stakeholders.

In my current role as Office Manager at the Health Sciences Centre Foundation, I serve as the first point of contact for donors, ensuring satisfaction and building strong relationships. My previous experiences, including roles as a Donor Relations Representative and Virtual Assistant, have honed my skills in data analysis, administrative support, and client engagement. I am passionate about continuous learning and adapting to new environments, which has been instrumental in my professional growth.