Open to opportunities

wasilat salau

@wasilatsalau

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Results-driven professional with strong adaptability and problem-solving skills.

Nigeria

Message

What I'm looking for

I am looking for a role that values collaboration and offers opportunities for growth.

I am a results-driven professional with a strong commitment to excellence and continuous growth. My experience spans customer service and data management, where I have honed my skills in problem-solving, teamwork, and effective communication. I thrive in dynamic environments and am passionate about fostering collaboration to achieve measurable impact.

Throughout my career, I have successfully managed customer relations, ensuring satisfaction and resolving issues efficiently. My role at RightResults Diagnostic Center involved overseeing patient check-in processes and maintaining accurate financial records, while my time at Greater Washington Logistics allowed me to enhance my skills in managing logistics and client onboarding. I am dedicated to supporting organizational objectives and inspiring high performance among my peers.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

RightResults Diagnostic Center

Dec 2023 - Dec 2024 (1 year)

Managed supply inventory and handled inbound/outbound calls, responding to client emails professionally. Assisted clients with inquiries, claims processing, and issue resolution, including international client insurance.

Inventory Management Customer Service Email Communication Claims Processing Data Entry Client Relations Problem Solving Microsoft Office Suite Google Workspace

Customer Service

Greater Washington Logistics

Jan 2023 - Nov 2023 (10 months)

Processed and managed airway bills, ensuring accurate and compliant documentation, and oversaw secure packaging and handling of customer shipments. Tracked deliveries, provided timely updates, and ensured successful order fulfillment.

Airway Bill Processing Shipment Tracking Customer Service Cash On Delivery Management order fulfillment Problem Solving Communication Microsoft Office Suite Google Workspace

Customer/Sales Representative

Amanda Cosmetics And Spa

Dec 2018 - Mar 2019 (3 months)

Provided facials and beauty treatments, ensuring excellent client satisfaction, and recommended and promoted beauty products to new and returning clients. Built strong client relationships to encourage repeat business and managed inventory.

Product Promotion Sales Inventory Management Client Relationship Management Staff Training Beauty Treatments Customer Service Microsoft Office Suite

Education

Degrees, certifications, and relevant coursework

Lagos State University

Bachelor of Science, Business Administration

Studied Business Administration, focusing on management principles, organizational behavior, and strategic planning. Gained a comprehensive understanding of business operations and administrative functions.