Open to opportunities

Warda Khan

@wardakhan

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Results-driven Account Manager with expertise in client relationship management.

Pakistan

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What I'm looking for

I seek a dynamic role that fosters growth, collaboration, and innovation in client management.

I am an accomplished Account Management Professional with over four years of experience in leading teams and managing key accounts. Currently, I serve as an Account Manager at Motive, where I foster a culture of collaboration and continuous improvement to achieve strategic objectives and enhance client satisfaction. My role involves driving revenue growth through strategic partnerships in B2B environments, particularly within SaaS and fintech sectors.

Previously, I worked at S&P Global, where I managed a diverse portfolio of clients and spearheaded new business development initiatives that resulted in a significant increase in sales. My expertise in stakeholder engagement and relationship management has enabled me to maintain a high retention rate among clients, ensuring their needs are met with tailored solutions. I am passionate about empowering my team and implementing data-driven strategies that enhance customer satisfaction and retention.

Experience

Work history, roles, and key accomplishments

Current

Account Manager

Current

Motive

Sep 2023 - Present (1 year 9 months)

Results-driven Account Manager with over 4 years of experience leading a team of Account Managers. Specializes in managing key accounts, driving revenue growth, and fostering strong client relationships in B2B environments, particularly within SaaS and fintech.

Account Management Team Leadership B2B Sales Client Relationship Management Strategic Planning Performance Metrics Training Development Market Analysis Stakeholder Engagement

Account Manager

S&P Global

Jan 2022 - Aug 2023 (1 year 7 months)

Managed and expanded a diverse portfolio of clients at S&P Global, achieving a high retention rate through exceptional client service. Spearheaded new business development initiatives, resulting in a 20% increase in sales.

Business Development Sales Strategy Market Analysis Contract Negotiation Cross Functional Collaboration Stakeholder Engagement Customer Service Relationship Management

Customer Success Manager

S&P Global

Jan 2020 - Jan 2022 (2 years)

Acted as the primary point of contact for clients, ensuring a seamless onboarding experience and continuous support. Collaborated with sales and marketing teams to enhance client engagement and satisfaction.

Customer Onboarding Cross Functional Collaboration Data Analysis Training Development Client Engagement Stakeholder Management Relationship Building

Data Analyst

S&P Global

Jan 2019 - Jan 2020 (1 year)

Conducted in-depth analysis of market data to provide actionable insights that informed business strategies. Developed visualizations and reports to support data-driven decision-making across the organization.

Data Analysis Market Research Data Visualization Reporting Cross Functional Collaboration Process Improvement Data Collection

Education

Degrees, certifications, and relevant coursework

University of London

Bachelor of Science (Hons), Economics and Finance

2016 - 2019

Completed a Bachelor of Science (Hons) in Economics and Finance, focusing on economic theories, financial markets, and quantitative analysis. Developed strong analytical skills and a deep understanding of financial principles, preparing for a career in account management and data analysis.