Walid HANAFI

Managed daily cash register operations and provided high-quality customer service in a fast-paced retail environment. Handled store merchandising, restocking, and inventory maintenance.

Led and coached a sales team of 11 people, consistently meeting and exceeding annual sales targets by 23% through performance monitoring and KPI tracking. Expanded B2B & B2C client portfolios by implementing data-driven prospecting strategies.

Directed an 8-person sales team, focusing on performance-driven sales strategies. Elevated team performance by providing targeted training in advanced sales techniques and quality standards to ensure significant revenue growth.

Led a 4-member sales team, establishing clear commercial strategies and setting aggressive sales objectives. Delivered significant growth in the client portfolio and achieved verifiable increases in revenue through market research and competitive analysis.

Generated a total turnover of approximately 14 million euros and was awarded Best Salesperson of the Year 2013. Managed the full sales lifecycle from prospecting to closing, delivering tailored solutions to high-potential clients.

Completed integration training and Finnish language certification (Modules 1-3) from 2025 to 2026.

Completed the Google AI Professional Certificate in 2026.

Pursued a Bachelor's degree in Business and Managerial Economics from 2010 to 2011.

Completed a two-year university diploma in Business and Commerce from 2008 to 2010.