Ida Sofia Amanda
@idasofiaamanda
I create excellent customer experiences across retail, hospitality, sales, and hotel reception.
What I'm looking for
I've delivered high-quality furniture sales and fabric advice at Hakola Oy, helping customers find interior and material solutions while managing pop-up events and point-of-sale systems. I also work across grocery retail through Eezy for S- and K-Group, handling checkout, stocking, age-restricted sales, and logistics services.
My background spans fast-paced hospitality, including restaurant service, hotel reception training at Scandic, ticket sales at BioRex, and telephone sales. I'm completing a vocational qualification in tourism and bring fluent Finnish, excellent English, and a practical focus on keeping every customer interaction smooth and positive.
Experience
Work history, roles, and key accomplishments
Myyjä (Keikkatyö)
Eezy / S- ja K-ryhmä
Aug 2024 - Present (2 years)
Performs diverse grocery store tasks including cashiering, shelving, and ancillary services. Handles responsible sales (age verification, Veikkaus) and logistics services (Posti, Matkahuolto, Schenker).
Myyjä & Asiakasneuvoja
Hakola Oy
Jan 2024 - Present (2 years 7 months)
Provides high-quality furniture sales and expert advice on fabrics. Consults customers on interior design solutions and material management, handles pop-up sales events and manages the cash register system.
Myyjä
R-kioski
Jun 2023 - Dec 2023 (6 months)
Worked in a fast-paced service environment handling a diverse range of products. Achieved successful mobile subscription sales, managed parcel services and gambling operations, and maintained store cleanliness and shelving.
Tarjoilija
Useita toimipisteitä (mm. Burgers & Wine, Obelix, Eezy)
Jan 2018 - Dec 2023 (5 years 11 months)
Provided fast-paced customer service in restaurant environments. Managed orders, made recommendations, and ensured excellent customer experiences, adapting quickly to new teams and varied settings.
Vastaanottovirkailija (Työssäoppiminen)
Scandic
Jan 2021 - Dec 2021 (11 months)
Provided front-line customer service at hotel reception including check-in/out, reservations, and information. Cross-trained in breakfast service and bar to maximize guest experience.
Lipunmyyjä (Harjoittelu/Oppisopimus)
BioRex
Aug 2020 - Oct 2020 (2 months)
Handled ticket sales and preparation and sale of ancillary products. Maintained general comfort and cleanliness of theater facilities, providing positive customer service and guidance.
Hoitoapulainen (Sopimus)
Espoon kaupunki
Jul 2020 - Aug 2020 (1 month)
Assisted residents and engaged in professional interaction in a social and health care environment. Handled responsible tasks while maintaining professionalism with clients.
Puhelinmyyjä
SM Mega
Oct 2018 - Jan 2019 (3 months)
Conducted goal-oriented telemarketing and actively built customer relationships. Accurately entered data and utilized product expertise in sales.
Education
Degrees, certifications, and relevant coursework
Hyria
Vocational Qualification in Tourism, Tourism
Pursuing a vocational qualification in tourism, expected to graduate in 2026.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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