VAVishweta Arora
@vishwetaarora
Customer service professional with strong communication, sales, and chat support experience.
IndiaWhat I'm looking for
I am a customer service specialist with four years at Teleperformance as a Customer Service Associate and additional experience as a Senior Customer Support Executive (chat) at Tech Mahindra. I consistently delivered top sales and quality performance, earning consecutive Best Performer awards and an "I Sparkle" recognition for excellence.
I bring strong internet and MS Office skills, the ability to multitask under pressure, and proven capabilities in cross-team coordination, persuasion, and learning new processes quickly. I seek to apply my practical service experience and leadership abilities to contribute measurable value in a client-focused role.
Experience
Work history, roles, and key accomplishments
TMHandled chat process customer support as a senior executive from November 2021 to August 2022, contributing to service delivery and team coordination.
TEProvided customer support and chat-based service, achieving top sales and quality metrics and receiving consecutive Best Performer awards over four years.
Education
Degrees, certifications, and relevant coursework
S.G.T.B. Khalsa College
2011 - 2014
Attended S.G.T.B. Khalsa College (Delhi University) and completed undergraduate studies between 2011 and 2014.
CBSE Class 12
Class 12
Completed Class 12 under the CBSE board in 2011.
CBSE Class 10
Class 10
Completed Class 10 under the CBSE board in 2009.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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