Akshara Alure

I am a customer service professional with hands-on experience in technical support, live chat, and email correspondence, complemented by a B.Sc. in Mathematics. I bring a strong focus on empathy, professionalism, and adaptability to every customer interaction.

At Local Shopping Site I served as a Customer Service Representative from March 2023 to April 2025, handling live chat and social media support while contributing to quality assurance and process improvement efforts. I consistently applied written communication and data analysis to resolve issues efficiently.

I emphasize clear, professional written communication and a customer-first approach, using technical support skills to troubleshoot and guide users. My background in mathematics supports analytical problem solving and attention to detail.

I am committed to improving customer experiences through measured process improvements and reliable support, and I adapt quickly to new tools and workflows to meet organizational goals.