Work-life balance
Growth opportunities
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@vishalbhattacharjee
Experienced Technical Support Engineer L3
Work-life balance
Growth opportunities
Company culture
Compensation and benefits
A highly qualified and driven technical support specialist with a track record of solving complicated IT problems and offering clients outstanding technical help. competent in identifying issues with both software and hardware, putting workable fixes in place, and guaranteeing peak system performance. adept at establishing trusting connections with clients, providing excellent customer service, and successfully explaining technical ideas to nontechnical users. having a thorough understanding of network protocols, IT infrastructure, and several operating systems. proactive team player that thrives in hectic settings and is committed to upholding high standards. competent in end-to-end product lifecycle management, Agile approaches, and stakeholder management; has a track record of accomplishing company goals and improving operational effectiveness. Looking for a chance to use technical know-how and problem-solving skills to support the development of a dynamic organization.
Work history, roles, and key accomplishments
Not Specified
Experienced Technical Support Engineer L3 with over 6 years in troubleshooting complex technical issues. Expertise in network diagnostics, system administration, and hardware/software troubleshooting. Proven ability to manage escalations and collaborate with engineering teams to enhance customer satisfaction and reduce downtime.
Degrees, certifications, and relevant coursework
B.Tech, CSE
2015 - 2018
Grade: 7.0
Software and tools used professionally
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