Open to opportunities

vikas handa

@vikashanda

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Business development and sales leader, driving outbound campaigns with CRM, digital marketing, and Six Sigma rigor.

India

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What I'm looking for

I’m looking for a role where I can own international outbound sales and digital marketing lead generation, while mentoring teams using KPI/MIS, SLA discipline, and Six Sigma (DMAIC) to improve conversion and retention.

I’ve built my career across international outbound sales and tech/CRM-driven business development, supporting US/UK/Australian campaigns and closing through structured CRM processes. I combine practical sales execution with a Six Sigma Black Belt mindset, including DMAIC methodology, SLA/KPI discipline, and quality audits to continuously improve outcomes.

I’m also a Google Certified Digital marketing professional, with HubSpot inbound email marketing certification, and hands-on lead generation experience using Lusha and Sales Navigator. Alongside individual contributor work, I’ve led teams with coaching, feedback, call monitoring, attrition management, and upskilling through OJT and training—always focused on measurable performance and customer success.

Experience

Work history, roles, and key accomplishments

BDM Freelancer

Freelancer

Jan 2023 - Jun 2026 (3 years 5 months)

Worked on a commission basis on outbound sales campaigns for Australian and US markets. Provided inside business development support aligned to international lead and sales activities.

Outbound Sales International Sales Lead Generation Lusha LinkedIn Sales Navigator CRM Digital Marketing Email Marketing KPI Reporting MIS SLA Management Six Sigma Quality Audits

Sr Inside Sales Executive

Upadpro

Mar 2022 - Oct 2022 (7 months)

Performed outbound dialing and sales to USA clients. Sold the Lino360 CRM to prospective customers.

Outbound Sales Sales CRM Lino360

Business Development Manager

Oxyinc India Pvt Ltd

Jan 2020 - May 2020 (4 months)

Handled digital marketing outbound sales targeting the US, UK, and Australia. Managed international outbound sales activities as part of business development.

Digital Marketing Outbound Sales International Sales

Manager - International Sales

Kalkine India Pvt Ltd

May 2018 - Nov 2018 (6 months)

Worked as an individual contributor closing sales for Australian and US stocks and shares subscriptions. Upgraded basic members to premium based on investment returns support.

International Sales Subscription Sales Upselling

Senior Credit Analyst

AMEX

Feb 2010 - May 2016 (6 years 3 months)

Handled collections for American Express corporate card accounts across early and late stage delinquency. Conducted first-party collections for corporate card customers.

Credit Collections Corporate Cards Collections Management

Team Manager

America Online Pvt Ltd

Aug 2006 - Dec 2007 (1 year 4 months)

Managed a team while serving as a subject matter expert. Supported operational activities related to AOL (America Online) work.

Team Management Subject Matter Expertise

Subject Matter Expert

EXL Services Pvt Ltd

Dec 2003 - Apr 2006 (2 years 4 months)

Worked as a subject matter expert at EXL Services Pvt Ltd. Focused on expert-level support within assigned operational scope.

Subject Matter Expertise

Associate

Wipro India

Feb 2002 - Oct 2003 (1 year 8 months)

Handled inbound technical calls for AOL (America Online) for dial-up and broadband services. Provided customer support for technical issues during calls.

Inbound Calls Technical Support Customer Service Dial UP Broadband