Vidhi Sharma
@vidhisharma2
I support customer sales, technical queries, documentation, and back-office operations.
IndiaWhat I'm looking for
I've supported customers at Flipkart SPF Startek by resolving product and service queries, providing technical support, and guiding clients through tailored product options.
I also strengthened back-office operations at BK Technologies by updating customer databases and coordinating communication between clients and internal teams. As an MBA candidate, I'm building on my experience in documentation, data tracking, sales support, and operational reliability for a remote operations role.
Experience
Work history, roles, and key accomplishments
Customer Sales Executive
Flipkart SPF Startek
Nov 2023 - Jul 2025 (1 year 8 months)
Provided technical support to customers, resolving product and service-related queries. Tracked documentation and retrieved operational data to streamline customer service processes.
Back Office Coordinator
BK Technologies
Aug 2024 - Sep 2024 (1 month)
Assisted in maintaining and updating customer databases to ensure smooth internal data flow. Facilitated clear communication between clients and internal team members.
Education
Degrees, certifications, and relevant coursework
Aryakul Group of Colleges
Bachelor of Business Administration, Business Administration
2022 - 2025
Grade: CGPA: 7.38
Pursued Bachelor of Business Administration with a CGPA of 7.38.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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