Apurva Kushwaha

I am a dedicated professional with over 12 months of experience as a Data Entry Specialist in the US Rebel Doc Process and an additional 6 months as a Client Relationship Manager. Currently, I am working as an Operations Executive for Flipkart Voice Process at Startek. My journey has equipped me with a robust skill set in data management and customer service, allowing me to excel in fast-paced environments.

Throughout my career, I have demonstrated excellent time management skills, enabling me to prioritize and coordinate tasks effectively. My role at Teleperformance involved meticulous data entry for OLA and UBER drivers, ensuring accuracy and efficiency. At TECHNO TASK, I honed my customer support abilities by resolving queries and providing solutions, which further enhanced my communication skills.

In my current position at Startek, I handle outbound calls, addressing customer inquiries related to order status, refunds, and returns. My commitment to delivering exceptional service drives me to continuously improve my skills and contribute positively to my team's success.