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pavankrishna maruveni

@pavankrishnamaruveni

Customer-focused operations specialist with strong SAP and support experience.

India
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What I'm looking for

I seek a hands-on operational role where I can use SAP and customer-support experience, contribute to process improvements, and continue learning while mentoring newer team members.

I am a motivated, detail-oriented operations professional with hands-on experience in international customer support, non-voice investigative work, and warehouse operations using SAP. I advanced from Operations Executive to Investigative Specialist through consistent performance and demonstrated training ability.

At Startek I delivered voice and non-voice support, conducted onboarding and process training, and resolved customer concerns while maintaining service-quality standards. At Jio Mart I managed warehouse workflows, performed inventory adjustments, handled vendor return invoicing, and ensured data accuracy in system entries.

I am committed to continuous learning and applying technical skills — including MS Word, MS Excel and SAP — to improve operational efficiency and contribute to organizational goals.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

AC

Ambr Junior College

Intermediate, Intermediate

Grade: 79%

Completed Intermediate (APOSS) with 79% in 2024.

SC

Sree Vidyanikethan Engineering College

Diploma, Engineering

Completed Diploma in Engineering under SBTET, Andhra Pradesh in 2019.

GS

Gurukul E.M. School

SSC, Secondary Education

Grade: 82%

Completed SSC (Board of Secondary Education, Andhra Pradesh) with 82% in 2016.

Tech stack

Software and tools used professionally

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pavankrishna maruveni - Operations Executive - Startek | Himalayas