Open to opportunities

Victoria Vorozhtsova

@victoriavorozhtsova

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My expertise combines marketing, operations, analytics, process optimization, and cross-functional collaboration

Indonesia

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What I'm looking for

I am now looking for a Marketing Operations Manager or similar role where I can combine marketing expertise with operations, analytics, automation, and process management. I am particularly interested in roles where I can build scalable systems, improve team efficiency, introduce data-driven processes, and drive cross-functional collaboration.

My core expertise is building scalable marketing processes, improving operational efficiency, analyzing markets and user behavior, and connecting marketing with Sales, Product, Design, and other cross-functional teams.

I started my career in marketing agencies, working with different clients, developing marketing strategies, analyzing markets and user behavior, and building teams, products, and processes from scratch. I later co-founded an AI studio, where I built business operations from the ground up, including sales, finance, client service, and internal processes, while gaining hands-on experience with AI tools.

For 1.5 years, I worked at a crypto company, first in Marketing and later in P2P Operations. In Marketing, I redesigned the media planning approach, reduced landing page production time by 5x, and automated weekly reporting, cutting preparation time from 2–3 hours to 15 minutes. I also built SOPs, RACI matrices, and SLA frameworks for Marketing's collaboration with Sales, Design, and Product, and introduced Jira-based processes that increased on-time task delivery to 90%.

In P2P, I built the Help Center from scratch, improved support processes and scripts, and established consistent product terminology across teams.

Experience

Work history, roles, and key accomplishments

P2P Business Development Manager

EMCD

Dec 2025 - Jul 2026 (7 months)

Developed P2P Terms of Service and dispute-resolution procedures, built the P2P Help Center from scratch, and standardized P2P terminology across all user touchpoints. Reviewed merchant applications and identified growth opportunities through market analysis and backlog prioritization.

P2P Legal Documentation Help Center Content Strategy User Experience Anti Fraud Product Management Backlog Prioritization GTM Strategy PRD文档撰写 Market Analysis Competitive Analysis

Marketing Operations Manager

EMCD

May 2025 - Dec 2025 (7 months)

Redesigned media planning and budgeting processes, cut landing-page production cycle by 5x, and introduced unified naming standards. Automated reporting and onboarding, and initiated AI adoption for creative production.

Marketing Operations Media Planning Budgeting Jira Process Automation AI Tools Confluence Onboarding Reporting Landing Pages Creative Production

Co-founder & COO

AIM Studio

Dec 2023 - May 2025 (1 year 5 months)

Co-founded an AI business-process automation startup and brought it to profitability without external investment. Combined sales, marketing, finance, and client-service functions, and built the full client-engagement cycle.

Business Process Automation AI Sales Marketing Finance Client Services Business Model Development Project Delivery

Business Development Director

MY PERFORMANCE AGENCY

Oct 2018 - Sep 2023 (4 years 11 months)

Managed the agency's P&L, built and led Business Development, Paid Social, and Mobile Marketing departments, and grew revenue through process optimization. Expanded client base and launched new products.

Business Development P&L management Team Leadership Paid Social Mobile Marketing Process Optimization Client Acquisition Bids And Proposals Public Relations

Client Service Lead

Media Instinct

May 2017 - Sep 2018 (1 year 4 months)

Launched the mobile division from scratch, bringing on vendors, building processes, and training the team. Developed and defended commercial proposals and strategies for new clients.

Client Services Mobile Marketing Vendor Management Process Building team training Commercial Proposals Strategy Development

Client Service Head

Performics Russia (ZenithOptimedia)

Oct 2015 - Mar 2017 (1 year 5 months)

Led a team of 12, handling hiring, training, KPI setting, motivation, and task allocation. Built effective performance-media communication with key client Nestlé, improving the agency's client-evaluation score.

Client Services Team Leadership Performance Media KPI Management Client Relations Nestle

Search Marketing Group Head

iProspect

Jun 2013 - Sep 2015 (2 years 3 months)

Received recognition from Adidas HQ for engagement and professionalism, and was appointed acting Group Head after 4 months. Developed expertise in lead generation for e-commerce and fintech segments.

Search Marketing Team Leadership Lead Generation Ecommerce Fintech Client Management

Paid Search Planning & Buying Manager

Advert.ru

Dec 2012 - Jun 2013 (6 months)

Delivered the Philips launch (12 brands) after winning the tender, developing 12 strategies and launching ad campaigns across all brands within 1.5 months.

Paid Search Media Planning Campaign Management Tendering Philips Health Systems