Vicki Mayhew

Managed deli and bakery operations, ensuring compliance with health and safety standards. Provided exceptional customer service and assisted in inventory management to reduce waste.

Lead and manage two remote customer service agents, specializing in White Glove Client accounts. Oversee operations across multiple e-commerce platforms, including large Amazon and eBay stores generating $1M+ in annual sales.

Assisted customers in selecting and purchasing fabrics and craft supplies. Maintained organized displays and processed transactions accurately.

Delivered exceptional technical support to customers, diagnosing and resolving a variety of technical issues. Collaborated with team members to streamline processes and trained new staff.

Delivered friendly and knowledgeable customer service, assisting customers in product selection. Managed inventory levels and trained new associates.

Provided technical support to customers, ensuring swift resolution of hardware and software issues. Conducted diagnostic tests and trained customers in product usage.

Managed patient flow and scheduling to optimize office efficiency. Assisted in patient assessments and educated patients on treatment protocols.

Worked in customer service and retail sales across various companies and locations, adapting to different roles due to military relocations.

Obtained professional level certification in AI Fundamentals, covering hands-on work in operations, model training, content creation, data analysis, and app building using AI.

Obtained professional level certification in Cybersecurity, covering network security, networks and devices, and people with hands-on experience in Python, Linux, and SQL.

Completed Animal Care Veterinarian Assistant Certification with high scores in all applications.

Activities and societies: Animal Sciences, Band, Choir

Graduated with A to B averages. Participated in extracurricular activities in Animal Sciences, Band and Choir.