Nesha User

Provided high-quality customer service by assisting customers with inquiries and concerns. Resolved customer issues efficiently and professionally via phone calls.

Provided customer support and assisted with loan applications, educating customers on financial products and debt collection processes. Ensured customer satisfaction through excellent communication and problem-solving skills.

Excelled as a top-performing sales representative and IT technician, leading to a promotion to supervisor. Trained new hires in sales techniques and customer service while providing outstanding technical support and customer assistance.

Ranked among the top sales representatives nationally, consistently meeting sales goals. Assisted customers in selecting the best phones and products to meet their needs, delivering excellent customer service.

Provided remote technical support for mobile devices and software troubleshooting, assisting customers with device setup, billing, and technical issues. Trained and supervised a team of 10-15 employees to enhance sales and customer service performance.

Repaired and maintained computers, including installing Windows updates and software. Cleared devices of viruses and bugs before shipping to customers.

Trained employees in machine operation and roofing product assembly. Maintained efficiency and accuracy in production processes.

Assembled components for Nissan vehicles on the production line. Ensured adherence to manufacturing standards and production targets.

Delivered and picked up auto parts orders between AutoZone locations for customers. Ensured timely and accurate delivery of goods.

Unloaded shipments and stocked shelves, maintaining store organization and product presentation. Contributed to an efficient retail environment.

Undertook coursework in Computer Animation at Full Sail University. Focused on foundational principles and techniques within the field, developing skills relevant to animation production.

Pursued studies in Animation & Media Arts at the Art Institute of Atlanta from January 2016 to July 2017. Gained foundational knowledge and skills in various aspects of media production and animation.

Completed high school education and earned a High School Diploma from Maplewood High School. Developed foundational academic skills across various subjects, preparing for further education or career.