Veritas User
@veritasuser
Experienced relationship manager skilled in operations, team leadership, and revenue growth.
United StatesWhat I'm looking for
I am a Relationship Manager with over 10 years of experience delivering high-touch client experiences in fast-paced, high-volume environments. I combine operational rigor with consultative service to drive revenue growth and ensure customer satisfaction.
I have led daily operations, coached and developed teams, and implemented process improvements that uphold brand standards and improve service quality. I build strong stakeholder relationships, resolve conflicts, and track customer health to support retention and growth.
I am detail-oriented, TABC certified, and proficient with POS systems (Toast, Aloha) and Microsoft Office; I focus on measurable outcomes and continuous improvement to elevate service and business performance.
Experience
Work history, roles, and key accomplishments
Client Relationship Specialist
Carbone & Le Bilboquet
Jan 2025 - Present (1 year 1 month)
Manage high-value accounts in a world-class environment, ensuring 100% satisfaction through synchronized, elite service and driving revenue growth via tailored product recommendations.
Operations Manager
HG SPLY CO & Whisler’s
May 2022 - Jan 2025 (2 years 8 months)
Directed daily service operations for high-volume establishments, maintaining rigorous brand standards and leading teams to deliver consistent, professional customer experiences.
Customer Success & Operations Manager
Doc B's Fresh Kitchen
Jan 2021 - Apr 2022 (1 year 3 months)
Owned the full customer lifecycle and implemented staff training programs, launching marketing and guest-outreach initiatives that increased total revenue.
Education
Degrees, certifications, and relevant coursework
Veritas hasn't added their education
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Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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