vegi devendra

I am an experienced and dedicated Customer Service Executive with a strong commitment to providing exceptional service and exceeding customer expectations. My background includes a proven track record in problem-solving and customer engagement, where I have successfully utilized my product knowledge to create tailored experiences that foster loyalty and satisfaction.

During my tenure at Concentrix Daksh Services, I excelled as a Senior Customer Service Representative, where I addressed customer inquiries and resolved issues with a 95% satisfaction rate. My proactive approach to customer support, combined with my ability to empathize with clients, has allowed me to effectively troubleshoot problems and guide customers toward suitable solutions. I take pride in mentoring new team members and contributing to a collaborative team environment.

With a Master of Business Administration and a Bachelor's degree in Commerce, I am equipped with the analytical and critical thinking skills necessary to drive business growth through customer feedback and improvement strategies. I am eager to leverage my skills and experiences in a challenging new role that values customer satisfaction and teamwork.