Gurjot Kaur

I am a customer-focused support professional with over a year of experience delivering timely, high-quality service across chat, email, and in-person channels. I prioritize active listening, clear communication, and efficient issue resolution to maintain strong customer satisfaction.

I consistently achieved a 95%+ customer satisfaction rating and helped reduce average response time by 20%, was recognized as Employee of the Month, and trained new hires to improve onboarding efficiency. I adapt quickly to new systems and collaborate across teams to ensure seamless customer experiences.