Vedanth Raj singh
@vedanthrajsingh
Motivated HR professional specializing in organizational development and customer experience.
IndiaWhat I'm looking for
I am a motivated HR and community-relations professional with a strong grounding in human psychology, organizational development, and customer experience. I have led committees, founded CRM and training initiatives, and driven research-backed leadership projects that improved employee satisfaction and operational outcomes.
My background includes hands-on experience across customer support, recruitment, workforce training, and operations management, with measurable success in enhancing customer experience, reducing handling times, and mentoring interns and teams. I bring adaptable leadership, research-driven insight, and a results-oriented mindset to roles focused on people strategy and service excellence.
Experience
Work history, roles, and key accomplishments
Customer Support Lead
The Gifting Isle & Imports
Jan 2025 - Present (1 year 2 months)
Owned day-to-day customer support and community development operations, launched a Customer Mindset & Experience research module that improved customer experience initiatives across channels.
Customer Experience Associate
Zomato Limited
Jan 2024 - Jan 2025 (1 year)
Resolved customer issues with empathetic communication and maintained low Average Handling Times while sustaining high customer satisfaction scores.
Client Management Team Lead
Al Barka Constructions
Jan 2023 - Jan 2024 (1 year)
Led client management and operations under HR guidance, improving customer experience processes and training interns in customer mindset assessment and practical field approaches.
HR Intern / Scholar Trainee
Al Barka Constructions
Jan 2022 - Jan 2023 (1 year)
Conducted leadership and customer relations research and led the initiative formulating a theory linking employee satisfaction to organizational success.
Founder & Head
TheO GPlugExclusive
Jan 2019 - Jan 2022 (3 years)
Founded and led CRM, development, and workforce training initiatives, driving operational success in HR management and customer experience enhancement from 2019–2022.
Education
Degrees, certifications, and relevant coursework
Avinash College of Commerce
Bachelor of Business Administration, Human Resources & Marketing
2021 - 2024
Grade: CGPA: 8.9
Activities and societies: Chairperson for Anti-Ragging Committee; Chairperson for Cultural Events Committee; Scholar Trainee & Youngest Psychological Researcher; Winner Inter-State Ramp Championship 2022 and Mr. Unique 2024
Completed Bachelor of Business Administration (HR & Marketing) with a CGPA of 8.9.
CD-R Junior College
Intermediate (B.I.P.C), Biology & Physics
2019 - 2021
Grade: CGPA: 8.7
Completed Intermediate B.I.P.C (Biology & Physics) with a CGPA of 8.7.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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