Neha Manchanda

As an HR&OD Advisor, I led regional initiatives to foster a values-driven culture, designed employee satisfaction surveys, and managed the end-to-end employee lifecycle. I also optimized compensation structures and executed HR audits to ensure compliance and improve operational efficiency.

As an HR Generalist, I managed HR operations across multiple companies, focusing on talent acquisition, onboarding, and compliance. I developed HR policies and performance management frameworks to foster a high-performance culture.

In the role of Customer Service Manager, I delivered customer-centric financial solutions, handled dispute resolution, and ensured compliance while maintaining high service standards. My focus was on enhancing customer satisfaction and driving portfolio expansion.

As Regional Head, I led HR operations and employee engagement across multiple centers, ensuring effective onboarding and performance tracking while optimizing business operations.

In my role as Assistant Center Manager, I managed center operations, recruitment, and training initiatives, ensuring alignment with organizational objectives and enhancing customer satisfaction.

As a Course Instructor cum Office Assistant, I conducted student training, managed fee administration, and supported recruitment efforts. I focused on creating high-quality learning experiences and enhancing institutional efficiency.

Grade: First Division

Completed an MBA in Human Resources, focusing on advanced HR strategies, organizational behavior, and talent management. Achieved first division honors, demonstrating strong academic performance and a commitment to excellence in the field of HR.

Pursued a Bachelor of Commerce degree, gaining foundational knowledge in business principles, accounting, and finance. Engaged in various extracurricular activities that enhanced teamwork and leadership skills.