Vannesa Martinez
@vannesamartinez
Bilingual remote interpreter candidate delivering accurate VRI/OPI with strong customer-focused communication.
What I'm looking for
I’m a motivated bilingual professional with native Spanish and B2 Intermediate-Advanced English, seeking an entry-level Remote Interpreter (VRI/OPI) position in LATAM. I’m known for strong communication, active listening, and customer service—skills I developed through years of direct client interaction. I’m a quick learner and fully autodidactic in English, with a dependable home office setup.
I’m specifically focused on Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI), and I’m ready to complete company training to deliver accurate real-time interpretation. My background includes customer support, inbound/outbound call handling, and sales support, which strengthened my ability to resolve issues in fast-paced environments. I bring cultural sensitivity, emotional intelligence, and fast adaptability to new tools and terminology.
Experience
Work history, roles, and key accomplishments
Waitress (Restaurants)
Various Restaurants
Jan 2017 - Jan 2025 (8 years)
Provided excellent customer service to 50+ clients daily in a high-pressure hospitality environment. Communicated clearly with customers, resolved complaints, and ensured positive experiences while improving listening and response under time constraints.
Customer Service & Sales Rep
JyG E-commerce
Jan 2022 - Jan 2024 (2 years)
Assisted customers through sales processes by explaining products and resolving inquiries in Spanish. Strengthened verbal communication and persuasion skills to support effective customer conversions.
Handled inbound and outbound calls, providing information and support to clients. Built strong English telephone communication and developed quick problem-solving skills in a call-center environment.
Education
Degrees, certifications, and relevant coursework
Universidad Pedagógica y Tecnológica de Colombia (UPTC)
Licenciatura en Música, Music
2020 -
In progress Licenciatura en Música at Universidad Pedagógica y Tecnológica de Colombia (UPTC) in Tunja, Colombia.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Vannesa?
You can contact Vannesa and 90k+ other talented remote workers on Himalayas.
Message VannesaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
