Daniel Marin
@danielmarin1
Bilingual language specialist skilled in translation, interpretation, and language training.
ColombiaWhat I'm looking for
I am a bilingual language specialist with a Bachelor's degree in Modern Languages (English and French) and extensive experience in customer service, training, and interpretation.
I have worked as a Customer Service Representative and Bilingual Trainer at Teleperformance, delivering training for clients like Cisco WebEx, Capital One, and DoorDash, and managing groups of up to 30 participants while coordinating with cross-functional teams.
As an OPI interpreter I provide real-time Spanish–English and English–Spanish interpretation across healthcare, emergency response, insurance, and customer-service contexts, maintaining accuracy and composure under pressure.
I also teach Spanish online, creating personalized lesson plans to boost engagement and learning outcomes, and I am proficient with tools such as Aegisub and the Microsoft Office suite.
Experience
Work history, roles, and key accomplishments
Delivered personalized online Spanish lessons, developing customized lesson plans to improve learner engagement and language acquisition for diverse international students.
OPI Interpreter
Language Services Associates
Feb 2024 - Present (2 years 1 month)
Provided real-time Spanish–English interpretation across healthcare, emergency response, insurance, and customer service, ensuring accurate, professional communication under pressure.
Bilingual Trainer
Teleperformance
Nov 2021 - Oct 2023 (1 year 11 months)
Delivered customer service and language training for clients including Cisco WebEx, Capital One, and DoorDash; managed groups up to 30 and conducted language-focused hiring interviews.
Customer Service Representative
Teleperformance
Jan 2021 - Nov 2021 (10 months)
Provided prompt bilingual customer support via email, chat, and phone, managing high call volumes and resolving issues efficiently; promoted for strong communication and performance.
Education
Degrees, certifications, and relevant coursework
University of Quindío
Bachelor’s Degree, Modern Languages (English and French)
Activities and societies: Diploma for X Symposium on Translation and Interpretation; studies at Cambridge (details unspecified).
Bachelor’s Degree in Modern Languages with an emphasis in English and French from the University of Quindío.
Availability
Location
ColombiaAuthorized to work in
Job categories
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